Shipping & Exchange Policy

FREE Shipping across Canada and the USA on any order over $150

Orders under $150

  • Canada wide flat rate: $10
  • USA wide flat rate: $15

 

Exchange Policy

At Elle’s Closet our customers satisfaction is our number one priority. If for some reason you are not 100% satisfied with your purchase we will do everything in our power to ensure excellent customer service. Please review our simple exchange policy for more information.

Items can be exchanged for store credit only, 15 day exchange policy with receipt
All sale items are final
Exchanged items must remain un-washed, un-worn and all tags attached

Sale items are final sale, no exceptions.

Shipping is non-refundable, unless there is a mistake on our end.
All items are inspected and shipped in pristine condition, however if you feel you have received a damaged item please contact us within 3 business days of receiving your item. If you do not contact us about the issue within the 3 days we will unfortunately be unable to help you with the issue. Please make sure to inspect your items, we always want happy customers!
The shipping costs will be covered by the customer if items are exchanged for reasons other than damaged goods.

Items are best cared for by washing in cold water and hanging/laying flat to dry.

Happy shopping!